Terms & Conditions

Effective Date: September 13, 2026  |  Last Updated: September 2026

1. Acceptance of Terms

These Terms and Conditions govern your use of goodbreadmedia.com (the "Site") and, if you hire us, the marketing services we provide (the "Services"). By using the Site or purchasing Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase Services.

In these Terms, "you" means the person or business using the Site, and "Client" means a business that has agreed to purchase Services from us.

2. About Good Bread Media

Good Bread Media LLC ("we," "us," or "our") is headquartered at 8735 Dunwoody Pl #6896, Atlanta, GA 30350. We are a software and marketing company for contractors and home service businesses. We build and host websites, provide software for website text chat, missed-call text replies, and follow-up messaging, provide local search engine optimization, and provide review generation and reputation management tools for our Clients.

We are not a contractor. We do not perform, supervise, inspect, or guarantee any construction, repair, or trade work, and we do not verify the licenses, insurance, or qualifications of any Client.

3. The Services

Services are provided under a proposal, order, or written agreement between you and us (an "Agreement") that describes the Services, the fees, and the term. Depending on your Agreement, the Services may include some or all of the following: design, development, and hosting of a website; live text message chat on your website; automatic text replies to calls you miss; automated email and text message follow-up to leads and customers in your account; local search engine optimization; and review generation and reputation management, which may include asking your customers for a review and monitoring your online reviews.

Where your Agreement conflicts with these Terms, your Agreement controls.

We may improve, modify, or discontinue individual features over time. If we discontinue a material part of what you are paying for, you may cancel under Section 6.

4. Consultations

Calling us or speaking with us about your business is free. Anything discussed is informational and does not constitute professional, legal, financial, or tax advice. A consultation does not obligate you to purchase anything, and it does not create a client relationship until you enter into an Agreement.

5. Fees and Billing

Fees. Fees for the Services, and how and when they are billed, are set out in your Agreement. By entering into an Agreement, you authorize us to charge the payment method you provide on the schedule it describes until the Agreement ends.

Text messaging costs. Before text messages can be sent on your behalf, United States mobile networks require your business to be registered for business text messaging, and messages may carry usage charges. Where these costs apply, how they are billed is set out in your Agreement.

Domains. Your domain is registered in your name. Where we register or renew one on your behalf, the registrar's fee is passed through to you at cost.

Taxes. Fees are exclusive of any applicable sales, use, or similar taxes, which are your responsibility where they apply.

Failed payments. If a payment fails, we may retry it and may suspend the Services until the balance is settled. We will make reasonable efforts to notify you before suspending anything.

Price changes. We may change our fees. We will give you at least 30 days notice before a change takes effect on your account, and you may cancel before it does.

6. Term, Cancellation, and Refunds

Term. The term of the Services is set out in your Agreement. Where your Agreement does not state a term, the Services run month to month.

Cancelling. Unless your Agreement says otherwise, you may cancel at any time by contacting us at hello@goodbreadmedia.com or (404) 868-8490. Cancellation takes effect at the end of the billing period in which you cancel, and your Services stay active until then.

Refunds. Fees for Services already performed or for a billing period already underway are not refunded, unless your Agreement says otherwise.

Pass-through costs are never refundable. Amounts already paid to third parties on your behalf cannot be refunded, because we cannot recover them either. This includes text message registration fees, charges for messages already sent, and domain registration and renewal fees.

We may suspend or terminate the Services for non-payment, for misuse of the Services, or where continuing would put us in breach of a platform's rules or applicable law. Where the circumstances allow it, we will give you notice and a chance to put things right first.

7. Websites: Hosting, Ownership, and What Happens if You Leave

Unless your Agreement says otherwise, websites we build are licensed to you for as long as your Services are active, not sold to you. We design, build, host, and maintain the site on our platform.

We want this understood before you hire us rather than discovered when you leave, so here it is plainly. If the Services end:

• Your domain is yours. Where you own the domain, it stays yours and we will cooperate in pointing it wherever you direct.
• Your content is yours. Anything you supplied, including your logo, photographs of your work, staff bios, and copy about your business, remains yours to use anywhere.
• Your leads and contacts are yours. We will provide an export of the lead and contact records held in your account on request.
• The site itself does not transfer. Because it is built and hosted on our platform, it cannot be exported and rehosted somewhere else. Design and code we produced stay with us.
• The site goes offline at the end of your final billing period, and your domain will no longer resolve to it.

8. Your Responsibilities as a Client

Licensing and insurance. You are responsible for holding all state and local licenses, registrations, permits, bonds, and insurance required for the work you advertise. We rely on your representation that you hold them.

Accuracy of your marketing. You are responsible for reviewing what we produce for you and for making sure it is accurate, including any license numbers, statements about your licensing or insurance, warranties, pricing, service areas, and photographs of work. We will make corrections you ask for.

Text messaging and calling compliance. Your business is the sender of every text message and call the Services send or place on your behalf, including website chat replies, missed-call text replies, follow-up, and review requests. Our tools, such as automatic opt-out handling, help you comply, but they do not make you compliant. Before any message is sent and for as long as you use the Services, you are responsible for all of the following:

• Registration. Registering your business brand and each messaging campaign for A2P 10DLC, or completing toll-free verification, with accurate and current information, and keeping each campaign's described use, sample messages, and opt-in method true to how you actually message people.
• Consent. Obtaining the consent the law requires before messaging or calling anyone. For marketing or promotional texts and calls, and for any text or call made using an automatic telephone dialing system or a prerecorded or artificial voice, that means prior express written consent under 47 C.F.R. § 64.1200(f)(9). Your consent disclosure must, at a minimum: (1) clearly state how the consumer signs the agreement, such as by checking a box and clicking submit; (2) identify your business by name as the seller; (3) state that messages may be sent by third parties acting on your behalf, where they are; (4) use the word "marketing" or "promotional" to describe the messages; (5) state that texts or SMS will be sent, where they are; (6) state that an automatic telephone dialing system may be used; (7) state that prerecorded or artificial voice messages may be used, where they are; (8) limit consent to the specific products or services the consumer is inquiring about and to the phone number they provided; and (9) state that consent is not required as a condition of obtaining any good or service.
• Disclosures. Showing that consent disclosure, clearly and conspicuously and next to the submit button, everywhere you collect phone numbers, together with your business name, the kinds of messages you send, that message frequency varies, that message and data rates may apply, how to get help (reply HELP), how to opt out (reply STOP), and links to your terms and privacy policy. Consent checkboxes must be unchecked by default and must not be required to submit a form.
• Records. Keeping a record of each consent, including the date, time, source, phone number, and the exact disclosure the consumer agreed to, for at least five years, and producing it to us, a carrier, or a regulator on request.
• Opt-outs. Honoring every opt-out and revocation of consent, whether made by replying STOP or a similar word or by any other reasonable means, as soon as practicable and no later than 10 business days after the request, and never messaging that number again without new consent.
• Do Not Call and timing. Following the National Do Not Call Registry, your own internal do-not-call list, and any state do-not-call lists, and sending marketing messages and calls only during the hours federal and state law allow in the recipient's local time zone.
• State laws. Complying with state telemarketing and text messaging laws that are stricter than federal law, including limits on message frequency, calling hours, and automated systems.
• Content and lists. Not sending content that carriers or law prohibit, including content related to sex, hate, alcohol, firearms, tobacco, cannabis, or illegal activity, and never messaging numbers from purchased, rented, shared, or scraped lists.

We may pause or stop messaging on your account, without liability, if a carrier, registry, or platform flags or blocks it, if you do not provide consent records when asked, or if we reasonably believe your messaging violates these rules or the law. Fines, carrier penalties, and claims that result from your messaging are your responsibility under Section 15.

Reviews. You agree not to ask us to write, buy, or post fake reviews, to offer customers anything in exchange for a review, or to otherwise break the review policies of Google or any other platform.

Cooperation. Some of what we do depends on you: approving content, supplying information and photographs, and giving us access to accounts we need. Where a delay on your side holds up delivery, that delay is not a failure to perform on our side, and it does not pause or reduce your fees.

Accounts and access. Where you give us access to your Google Business Profile, website, social, or other accounts, you confirm you are authorized to grant it, and you remain responsible for the security of your own credentials.

9. Text Messaging and Calls (SMS Terms)

This section governs text messages and calls from Good Bread Media LLC itself. Messages a Client sends to its own customers through the Services are covered at the end of this section. We comply with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and mobile carrier requirements for text messaging.

Program description. Good Bread Media LLC runs two text messaging programs, and you choose each one separately:

• Non-marketing messages: project and service status updates, responses to your information requests, follow-ups to your inquiries, consultation scheduling and reminders, account and billing notices, and customer support.
• Marketing and promotional messages: information about contractor marketing campaigns, website and service-page updates, performance optimization insights, and offers related to the website, marketing, and software services you asked about.

How you opt in. We collect consent through web forms that include a separate, optional checkbox for each program. The checkboxes are unchecked by default and are not required to submit the form. We never add anyone to either program without their consent, and we never buy, rent, or share phone number lists. We keep a record of each opt-in, including the date, time, source, phone number, and the disclosure you agreed to.

Non-marketing consent disclosure. The checkbox for non-marketing messages reads: "I consent to receive non-marketing text messages from Good Bread Media LLC about project and service status updates, information requests, and follow-ups to my inquiries at the phone number provided. Consent is not a condition of purchase. Message frequency varies, up to 4 messages per month. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. See our Terms & Conditions and Privacy Policy."

Marketing consent. By checking the marketing checkbox and clicking the submit button on a form that displays the disclosure below, you sign an agreement, electronically, expressly consenting to Good Bread Media LLC, directly or by third parties acting on its behalf, sending you marketing and promotional messages, including text messages (SMS and MMS) and calls made using an automatic telephone dialing system or prerecorded or artificial voice messages, related to the website, marketing, and software services you are inquiring about, to the phone number you provided. You confirm that you are the subscriber or regular user of that number, or are authorized to consent for it. Accepting this consent is not required to obtain any good or service, and you may hire us without giving it. If you text or call us first, we will reply to that conversation, but we send marketing and promotional messages only with the written consent described here.

Marketing consent disclosure. The checkbox for marketing messages reads: "By checking this box and clicking Submit below, I expressly consent to Good Bread Media LLC, directly or by third parties acting on its behalf, sending me marketing and promotional messages, including texts and calls made using an automatic telephone dialing system or prerecorded or artificial voice messages, related to the website, marketing, and software services I am inquiring about, to the phone number I provided above. Accepting this consent is not required to obtain any good or service. Message frequency varies, up to 4 messages per month. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. See our Terms & Conditions and Privacy Policy."

Message frequency. Message frequency varies based on your inquiries and the services you use, up to 4 messages per month for each program you join. Replies to messages you send us are not counted toward that limit.

Message and data rates. Message and data rates may apply for messages we send to you and messages you send to us, according to your mobile carrier's plan. For questions about your text or data plan, contact your wireless provider.

How to opt out. Reply STOP to any message from us, sent to the same number that messaged you, to stop receiving them. You may also reply END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL, REVOKE, or OPTOUT. Opt-outs sent by text are processed automatically and immediately: you will receive one message confirming your opt-out, and no further messages from that program unless you opt in again. You may also revoke consent by any other reasonable means, including telling us on a call, calling (404) 868-8490, or emailing compliance@goodbreadmedia.com, and we will honor it as soon as practicable and no later than 10 business days after we receive it.

How to rejoin. To start receiving messages again after opting out, sign up the same way you did originally, by checking the consent box on one of our forms.

How to get help. Reply HELP to any text message, call (404) 868-8490, or email compliance@goodbreadmedia.com.

Supported carriers. Our text messaging programs work with all major U.S. wireless carriers, including AT&T, T-Mobile, and Verizon, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Timing. We send marketing messages and calls only between 8:00 a.m. and 8:00 p.m. in your local time, or during narrower hours where your state requires.

Eligibility and changed numbers. You must be at least 18 years old to opt in. If you change or give up the number you provided, reply STOP from that number or tell us, so we do not message whoever receives it next.

Privacy. We never share mobile numbers, text messaging opt-in data, or consent with third parties or affiliates for marketing or promotional purposes. See the Text Messaging and Mobile Information section of our Privacy Policy.

Messages from our Clients. Text messages and calls sent through the Services on a Client's behalf, such as website chat replies, missed-call text replies, follow-up, and review requests, are part of that Client's own messaging program, sent under that Client's name and consent. That Client's terms and privacy policy govern them. Reply STOP to any of those messages to opt out, or contact the business that sent it.

10. Intellectual Property

All original content on this Site, including text, graphics, logos, and design, is the property of Good Bread Media LLC and is protected by applicable copyright and intellectual property laws.

Content we produce for a Client, including website design, written content, and message templates, is covered by Section 7 and by the Client's Agreement. Our underlying tools, templates, systems, processes, and know-how remain ours, including where they have been configured for a Client.

Third-party brand names, logos, and trademarks are the property of their respective owners and are used for identification purposes only.

11. Third-Party Platforms and Services

Delivering the Services depends on third-party platforms, including our hosting provider, the software platform the Services run on, your domain registrar, text messaging providers and mobile networks, and search engines and review platforms such as Google. We are not responsible for the content, availability, pricing, policies, or decisions of those platforms.

Search engines, review platforms, and mobile networks may filter, restrict, or remove listings, reviews, or messages at their own discretion, and may change their rules, rankings, or costs at any time. Those decisions are outside our control and are not a breach of these Terms.

As a Client you are the controller of the personal information about your own customers that you give us or that the Services collect for you, and you may need to identify our providers in your own privacy notice. We will give you the current list of the providers that process that information on your behalf on request.

12. No Guarantee of Results

We do not guarantee any particular number of leads, calls, estimates, jobs, sales, reviews, star ratings, search rankings, website traffic, or text message delivery. Marketing results depend on many things we do not control, including your market, your pricing, your reviews, your close rate, how quickly you respond when someone contacts you, and decisions made by search engines, review platforms, and mobile networks.

Any figures, examples, or past results we share are illustrative and are not a promise of what your business will achieve.

13. No Warranties

The Site and the Services are provided "as is" and "as available," without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site or Services will be uninterrupted, error free, or free of harmful components.

14. Limitation of Liability

To the fullest extent permitted by law, Good Bread Media LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost data, arising out of or relating to the Site or the Services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for any and all claims arising out of or relating to the Site or the Services shall not exceed the total fees you paid us in the twelve months immediately preceding the event giving rise to the claim. For a visitor who is not a paying Client, that amount is zero, reflecting that we do not charge for access to the Site or for consultations.

15. Indemnification

You agree to indemnify and hold harmless Good Bread Media LLC, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, or expenses, including reasonable legal fees, arising out of your use of the Site or the Services, your violation of these Terms, content or contact data you supply to us, text messages and calls sent on your behalf, or your compliance or non-compliance with the licensing, advertising, telemarketing, text messaging, and consumer contact rules that apply to your business, including the TCPA and carrier requirements.

16. Changes to These Terms

We may update these Terms. Changes will be posted on this page with a revised effective date. Where a change materially affects a paying Client, we will give reasonable notice before it takes effect. Continued use of the Site or the Services after a change takes effect constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Fulton County, Georgia.

18. Contact

If you have questions about these Terms, please contact us:

Good Bread Media LLC
8735 Dunwoody Pl #6896, Atlanta, GA 30350
Phone: (404) 868-8490
Email: compliance@goodbreadmedia.com
Hours: Open 24 hours
Website: www.goodbreadmedia.com